Privacy Policy

Privacy Policy

This Privacy Policy explains how StoryGuard Legal processes personal data when you use our website, submit an enquiry, or communicate with us in connection with legal services for companies.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

We may collect identifiers and contact details, correspondence content, company and role information, technical data such as device and browser details, usage data, and any information included in forms or messages you submit. Where relevant, we may also process information needed to assess a legal services enquiry or manage a client relationship.

We collect only the categories of data needed to operate the site and handle enquiries.
02

How We Collect Data

We receive personal data directly from you when you complete forms, send messages, or otherwise interact with the site. We also collect certain data automatically through logs, cookies, and similar technologies, and may receive business contact details from a client, prospect, or other party acting on behalf of an organisation.

Information comes from direct submissions, site activity, and limited technical records.
03

Cookies We Use

Our cookies may include strictly necessary cookies that support core site functions, preference cookies that remember choices, and analytics cookies that help us understand site performance and usage patterns. We do not rely on cookies for purposes beyond those described in this policy without a lawful basis where required.

We use a limited set of cookies for operation, preferences, and basic analytics.
04

Cookie Controls

You may block or delete cookies through your browser settings, and you may be able to manage non-essential cookies through any consent tool we provide. If you disable some cookies, parts of the site may not function as intended.

Cookie settings can usually be adjusted in the browser or through the site controls where available.
01 · Purpose

How We Use Data

We process personal data to operate and secure the website, respond to enquiries, manage client and business communications, maintain records, analyse site performance, improve functionality, prevent misuse, comply with legal obligations, and support the establishment, exercise, or defence of legal claims.

We use personal data only for operational, administrative, and legal purposes tied to the site.
02 · Sharing

Service Providers

We may share personal data with hosting, security, analytics, communications, and administrative service providers that support the operation of the website and our business. Where we engage external professionals or contractors, they are expected to process data only on our instructions and under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.
User Rights

Your Rights

Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, objection, restriction, and portability. You may also have the right to complain to a supervisory authority if you believe our processing does not comply with data protection law.

Available rights depend on the legal basis and the nature of the processing.
Requests

How to Make a Request

To exercise a privacy right, please use the contact details in this policy and describe the request clearly. We may ask for reasonable information to confirm your identity and to locate the relevant records, and we will respond within the period required by applicable law.

We may need information to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period necessary to handle the enquiry, provide services, meet legal and accounting obligations, resolve disputes, and maintain appropriate business records. When data is no longer needed, we delete it or anonymise it, unless a longer period is required or permitted by law.

We keep data only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Changes

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or the services we provide. The revised version will apply from the stated effective date, and we may take additional steps to notify users where a change is significant.

We review this policy from time to time and record material changes here.
Privacy Office

Contact Details

Email contact
Telephone
+590 696 51 98 79
Postal address
3 Allée des Chadecs, 97170 Petit-Bourg
Privacy contact
GDPR
Regulation

GDPR Basis

We process personal data under one or more lawful bases, including consent, performance of a contract or steps taken at your request, compliance with legal obligations, and our legitimate interests in operating and securing the site, managing enquiries, and maintaining business records. Where special category data is involved, we will only process it where a valid condition under the GDPR applies.

Regulation
Where the GDPR applies, StoryGuard Legal acts as a controller for personal data processed through this website and related communications.
This section applies where GDPR rules govern our processing.
GDPR Rights

GDPR Rights

Where the GDPR applies, you may have the right to access your data, request correction or deletion, object to certain processing, request restriction, and ask for portability in appropriate cases. If we rely on consent, you may withdraw it at any time for future processing, without affecting prior lawful processing.

The rights described here apply subject to the conditions and limits in the GDPR.